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Rick is using Posterous to post everything online. Shouldn't you?
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Professional Web 2.0 Programming <- No you cannot!

Professional Web 2.0 Programming

There is not something like Web2.0 programming, like there is not such thing as Web2.0 design (although some might think that rounded corners is the key element to call your design 2.0).

Web 2.0 refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites, wikis and folksonomies — which aim to facilitate collaboration and sharing among users. It is not about programming, nor about design, it is about people, collaboration and sharing

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Filed under  //   book   web2.0  
Posted September 5, 2009
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The empty restaurant

Did you ever walk down a street looking for a good place to eat and end up in an empty restaurant? No you probably didn't, why? Nobody will go and eat in an empty restaurant, because people think there is something wrong and that there is a reason nobody is eating there. If you end up in an empty restaurant you either like to take a risk (will the food be really good, will it be worth my time) or you know the place and you'll know what to expect and you'll know how much value you will get for your money.
 
Same goes for your high-end-enterprise-like-software-product you bought to enable collaboration in your enterprise. If there are no discussions present and no other activities. Why should people join? Why should put their effort in it? Some will do it, but many more will not.
 
How to overcome this?
It is simple, it is just like the restaurant: start exclusively for your friends. Only invite the people you know and of who you know they are willing to invest some time to create value. Let those people create content, let them invite other people (for example 5 at the time) and let the community grow member by member. Listen to their feedback and make changes that they need to have a better experience. Create enough buzz that people are longing for invites to participate. After time enough people can participate and you'll have plenty of content. This might be the moment to open up for all others that did not have an invite. They are more likely to participate since there is already an active community.
 
So if you want a successful internal community, you should not open it up for everybody at first, but start with just a small selection of people. Grow it one member at the time and before you'll know it people are stalking you to get an invite for the community.

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Filed under  //   enterprise   social networking   web2.0  
Posted August 4, 2009
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Introduction and Tour of LazyFeed's Real-time Topic Feed Engine

If you like Lazyfeed, please let me know. I got two invitation codes left.

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Filed under  //   discovery   rss   web2.0  
Posted August 2, 2009
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Should Knowledge Managers look for a new job?

According to wikipedia (the body of all knowledge ;))

 Knowledge Management (KM) comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organisational processes or practice.

I assume that a Knowledge Managers are the once that execute knowledge management. And if so, I think most knowledge managers should keep on an eye on the jobs section in the paper. As a knowledge manager living in a Web2.0 world (or Web squared if you'd prefer) it is clear that the identification, creation, representation, distribution and the adoption of insight and experiences is something that is done by the group. You as knowledge manager cannot decide what information is important and what data can be knowledge. With the tools that are currently available (wikis, social software), the people can create, represent and distribute all information easily. And what is information for one person, is knowledge for the other and data for yet again another person.

The knowledge manager is becoming obsolete, since the group is regulating itself via the use of new tools. There isn't one person or a small group of persons that can decide whether something is information, data or knowledge. That decision is personal and a group can decide better by using the tools available nowadays. If a certain document is downloaden 2000 times and has an average rating of 4 out of 5, than you may assume that document represents a certain quality, no need for knowledge manager to confirm or reject that. If there is an article and it is tagged 40 times with the tag 'community' and 2 times with the tag 'vegetable''  it is likely that the main subject of that article is community, no need for a knowledge manager to claim that it is about vegetables, since the group already decided that it is mainly about community.

So what can a knowledge manager do? He can help people in how they should work with the new tools, what the common guidelines for tagging should be, how people should rate information, how people can share information. Not by providing them a strict set of rules, but by providing them guidelines on how they could work. The group decides what best for them, if chaos is best for them, than it is chaos. However after a knowledge has handed over the knowledge on how to use the system, he is really obsolete, the knowledge how to use the tools is recorded somewhere (probably in the tool itself) and can be shared freely throughout the enterprise and with new employees. If it requires an update: the group decides and will update it themselves. No need for a knowledge manager.

What can a knowledge manager do? That's a good question, how can a knowledge manager still adds value while his core competences are something that isn't unique anymore and which is moved from a individual competence to something that groups of people can do better (as clay Shirky once said: the only group that can categorize everything is everybody). Where will knowledge manager adds value in the future, or won't they, and will they end up in new jobs?

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Filed under  //   knowledge management   web2.0  
Posted July 6, 2009
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An anthropological introduction to YouTube

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Filed under  //   scientific   web2.0   youtube  
Posted July 4, 2009
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